PEMANFAATAN WEBSITE DESA DALAM MENINGKATKAN PELAYANAN PUBLIK MASA PANDEMI COVID-19 DESA CARAWALI
Abstract
This study aims to find out how to use village websites in Carawali Village, Watang Pulu District, the use of village websites to improve public services during the COVID-19 pandemic in Carawali Village, Watang Pulu District. And the factors that influence the use of the website in Carawali Village, Watang Pulu District. The population in the study was 540 people and the sample was 54. This type of research is quantitative narrative. Data collection techniques mean observation, questionnaires (questionnaire) & literature. The analysis technique uses descriptive statistics. The results of the research output on the use of village websites in Carawali Village obtained poor results with an average percentage of 38.2%. The factors that encourage influencing E-Government are in the influential category with an average percentage of 70.9%. Then the use of village websites to improve public services during the COVID-19 pandemic shows a significant level of 0.002.
References
Ahmad, Jamaluddin, (2015). Metode Penelitian Administrasi Publik (Teori dan Aplikasi), Yogyakarta : Penerbit Gava Media.
Hardiansyah, (2018). Kualitas Pelayanan Publik, Yogyakarta: Gava Media. Hayat (2017). Manajemen Pelayanan Publik, Jakarta :PT Raja Grafindo Persada.
Sellang, K.(2016). Administrasi dan Pelayanan Publik antara Teori dan Aplikasi. Yogyakarta :Ombak.
Sugiyono, Prof, Dr. (2014). Metode Penelitian Kombinasi.Bandung : Alfabeta
Rusdiana, Irfan moch (2014). Sistem Informasi Manajemen. (beni ahmad Saebani,
Ed.). Bandung: CV Pustaka Setia.
Sudirman acai, dkk (2020). Sistem Informasi Manajemen (alex rikki). Yayasan kita menulis.
Aprianty, D. R. (2016). Penerapan Kebijakan E-Government dalam Peningkatan Mutu Pelayanan Publik. Ilmu Pemerintahan, 4(4), 1589–1602.
Andoyo, A., & Sujarwadi, A. (2015). Sistem Informasi Berbasis Web Pada Desa Tresnomaju Kecamatan Negerikaton Kab. Pesawaran. Jurnal TAM (Technology Acceptance Model ), 3(1), 1–9.
Anggi Pratama, I. M. (2021). Identifikasi Strategi Keberhasilan Layanan E-Government di Kota Medan. 11(2), 38–45.
Hartati, S., & Wijaya, R. (2016). Implementasi Web Government Sebagi Media Informasi Potensi Desa Sukaraja. Technology Acceptance Model, 7, 1–6.
Nugraha, J. T. (2018). E-Government Dan Pelayanan Publik. Komunikasi Dan Kajian Media, 2(1), 32–42.